Takabt's Privacy Policy — Your data is protected

1 What information we collect

Takabt collects various types of information to operate and improve its services. This information falls into two main categories — what you provide directly and what is collected automatically.

Personal identification information

• Full Name and Date of Birth
• Email address and mobile number
• Residential address and PIN code
• National ID (NID) or passport number (for KYC verification)
• Selfie and ID photo (as part of the KYC process)

Financial Information

• BKash, Nagad, or Rocket account number
• Bank account details (for withdrawals)
• Transaction history and amounts
• Crypto wallet address (where applicable)

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Time spent on site and pages visited
• Gaming history and betting patterns
• Cookies and session data

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2 How we collect information

Takabt may collect your information in a number of ways. We are committed to being fully transparent with you about each of these methods.

Takabt will never ask for your password, OTP, or full payment details over a phone call. If you receive such a call, it may be fraudulent — please report it to us immediately.

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3 Purpose of Data Use

Takabt uses your information only for the purposes listed below — nothing else:

• Account management: To complete registration, login, KYC verification, and ensure account security.
• Payment processing: To process deposits and withdrawals and maintain transaction records.
• Fraud prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To resolve your issues and provide support.
• Personalized experience: To provide game suggestions and offers tailored to your preferences.
• Legal compliance: To meet licensing authority requirements and legal obligations.
• Responsible gaming: To identify signs of problem gambling and provide the necessary support.

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4 Data Sharing Policy

Takabt never sells your personal data. However, certain information may be shared in the following limited circumstances:

• Payment providers: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
• Law enforcement agencies: Information may be disclosed pursuant to a court order or valid government directive.
• Licensing Authority: Required information is shared with regulatory authorities to maintain our gaming license.
• Security services: With trusted partners for fraud detection and cybersecurity.
• Business transfers: In the event of a company merger or acquisition, the new owner may have access to your data.

In every case, only the minimum necessary information is shared, and recipients are required to uphold the same privacy standards.

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5 Cookies & tracking technologies

Cookies and similar tracking technologies are used on the takabt website and app. Cookies are small text files stored in your browser.

Cookie Type

• Essential cookies: Essential for login sessions and security. Disabling these will prevent the site from functioning correctly.
• Performance cookies: To understand which parts of the site are used most — fully anonymous.
• Functional Cookies: To remember your language preferences and personalized settings.
• Marketing Cookies: To show relevant ads — you can turn this off at any time.

You can delete cookies or block new ones through your browser settings. However, disabling essential cookies may cause some takabt services to not function properly.

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6 Data Storage & Security Measures

Takabt follows the highest industry standards to protect your data. The key components of our security framework are:

• TLS 1.3 encryption is used for all data transfers.
• Sensitive data stored on servers is encrypted with AES-256.
• Two-factor authentication (2FA) is available for all accounts.
• 24/7 automated security monitoring and anomaly detection.
• Regular security audits and penetration testing.
• Staff access to data is restricted strictly on a need-to-know basis.

Data Retention Period

Your data is retained for as long as your account remains active. Even after account closure, certain information may be kept for a defined period due to legal obligations — typically up to 5 years. After this period, your data is securely deleted.

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7 Your Rights

Under takabt's Privacy Policy, you have the following rights:

To exercise these rights support@takabt.appEmail us at. We will aim to respond within 30 days. In some cases, legal obligations may prevent us from fully fulfilling your request — if so, we will explain why.

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8 Privacy of minors

Takabt strictly does not provide services to anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at registration, and additional verification may be requested in suspicious cases.

If we become aware that a minor's data has been collected inadvertently, the account will be closed immediately and all associated data will be permanently deleted. If guardians have concerns, please support@takabt.appto get in touch.

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9 Privacy policy updates

Takabt may update this privacy policy from time to time. For significant changes:

• A notification will be sent to your registered email.
• Pop-up notifications will be shown on the site.
• The new effective date will be noted at the top of the page.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with our latest policy.

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10 Contact us

If you have any questions, concerns, or complaints about our privacy policy, please contact us:

• Email: support@takabt.app
• Response time: Typically within 24–72 hours
• Language: Responses provided in Bengali and English